How do I enroll for a course?
Who is eligible to take BYU Independent Study courses?
Are text-books included in the course material?
How much does a course cost?
What are BYU Independent Study's hours?
When is BYU Independent Study closed for holidays or other events?
Is there a time limit to finish the course?
How do I get a refund?
What is the deadline for finishing my course before High School Graduation?
How long should I plan on to complete a course?
What is the difference between a paper course and an online course?
How do I start my online course?
What do I do if I forgot my password?
How do I check my grades?
I got an 'E' as my letter grade; what does that mean?
How do I turn in speedback assignments?
How do I turn in Instructor-Graded Assignments?
What do I do if I fail an exam or assignment?
How do I request a final exam?
How do I find a proctor for my final exam?
When do I get my results from the final exam?
How do I contact my instructor?
What is the Academic Grievance Policy?
I do not agree with a question's answer on a Speedback Assignment.
What are the minimum system requirements to take a course?
When I bring up my course, I get a blank white page.
I put my Cd in the drive, now what? it does not load my course!
I am trying to watch a video and it does not work.
I am trying to watch a video but I get an error message like "the data the plugin requested cannot be found."
Says I need to update my flash. How do I do that?
It looks like my web browser wants to load something, but it never stops loading.
How can I check my students progress?
Can counselors be proctors for exams?
How can I find the proctor policy?
How can I order a catalog and are they free of charge?
What is a Course Access Code what is a Bar ID?
Why isn't the course saving my place? Why did I lose my place from a previous session?
I cannot login to the discussion board.
I finished my course and I want to access my grades, but it won't let me.
I think the information you have on me is incorrect (student ID, phone number, address, etc.) how do I change that?
How do I print out my course?
Do I have access to my course forever?
I marked an answer on the bubble sheet but when I was graded, the computer said I marked a different answer.
How do I contact Customer Service?
How do I contact Technical Support?