BYU Independent Study - Online Courses
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General Frequently Asked Questions

Registration

How much will my course cost?

Tuition

University Courses
Online Courses**
$173 per credit
Special Enrollment
$266 per credit
High School Courses
Teacher-Led Courses
$243 per half credit
Online Courses
$140 per half credit
Paper Courses
$150 per half credit
Best Value Courses
$50 per half credit
Quarter-credit Courses
$92 per half credit
**University half (0.5) credit courses are $173 per course

University Courses

Brigham young University Students

If you are a Brigham Young University student, your BYU Independent Study course(s) are not included with your on-campus tuition and do not count toward full-time enrollment status.

Additional expenses

Textbooks and other supplemental materials are required for some courses and are not included in the course tuition. You must purchase these items separately.

Printed Course Readings

For most courses, a printed copy of the course readings is available for $10. You can, however, print these same materials yourself when you are logged into your course. Please note that the printed guide does not include textbook material, exams, quizzes, or any information found on external links within your course. Allow 7–10 business days for delivery.

Course Material Express Mail Service

We ship all course materials through Standard United States Mail, which can take up to 7–10 business days. If you prefer, you may upgrade to Express Mail service. Express Mail shipping request deadlines and delivery days are below.


Date and time requested

Arrival day**

Monday–Thursday before noon

Next business day

Thursday after noon

Monday

Friday before noon

Monday

Friday after noon

Tuesday

  ** All times are mountain time. Excludes holidays and some remote areas.

Course Withdrawal/Refund

You may withdraw from your course at any time as long as you have not completed it or requested the final exam. If you withdraw from a course within 60 days of your registration date, you will receive a refund minus the withdrawal processing fee. After 60 days, no refunds will be granted.

Withdrawal Processing Fees:

Assignment Resubmissions

Most courses will allow you to resubmit an assignment once. This option is not available for all courses. Such restrictions are noted in the course syllabus.

Exam Retake

Most courses will allow you to resubmit an assignment once. This option is not available for all courses. Such restrictions are noted in the course syllabus.

Exam Express Mail Service

We ship all exams to locations within the United States through Standard United States Mail to your designated BYU Independent Study-approved proctor or testing center. This can take up to 7–10 business days. You may upgrade to Express Mail service to available locations within the United States. See the shipping request deadlines and delivery days below.


Date and time requested

Arrival day**

Monday–Thursday before noon

Next business day

Thursday after noon

Monday

Friday before noon

Monday

Friday after noon

Tuesday

  ** All times are mountain time. Excludes holidays and some remote areas.

Exam Two-Way Express Mail Service

We can ship your exam via Express Mail and also provide you with a prepaid Express Mail return envelope. This service is only available for exams taken in the United States.

Course Deadline Extension

If you are unable to complete your course by the expiration date, you may request one three-month extension. This option is not available for all courses. No second extensions are available.

International Mail Service

An additional $20 international mail service fee will be charged for any materials, including exams, shipped outside the United States.

Transcripts

For more information on transcripts click here.

Can I use my federal financial aid?

Brigham Young University Students


You may apply your financial aid only toward university courses. If you are a full-time Brigham Young University student, you may apply for financial aid through the University’s Financial Aid Office at A-41 ASB. Contact the BYU campus Financial Aid Office at 801-422-4104 to see if you are eligible for financial aid.

Other University Students

If you are a student at another institution, you are ineligible for financial aid from Brigham Young University. You should contact your own institution for information on financial aid.

Do you offer scholarships or financial aid?

Brigham Young University Students

Brigham Young University day students can use federal aid to enroll in our university courses. They should contact the BYU Financial Aid office at 801-422-4104 for further information.

University Students Not Enrolled at Brigham Young University

Academic Scholarships:

We offer a limited number of university course Academic Scholarships to outstanding students. Students must meet the following criteria to apply:

  • Show they have the ability to study independently
  • Have at least a B+ or 3.4 cumulative grade point average
  • Provide college or high school grades on a transcript for all schools attended since ninth grade
  • Be a United States citizen

Financial Need Scholarships

We offer a limited number of university course Financial Need Scholarships to outstanding students with financial need. Students must meet the following criteria to apply:

  • Show they have the ability to study independently
  • Be 21 years of age or older
  • Demonstrate financial need
  • Be a United States citizen

Other Key Criteria We Consider:

  • Show experience taking distance education courses
  • Complete entire application with the required information
  • Write legible, succinctly, and concisely on your application

Common Reasons for Not Receiving Scholarships:

  • Do not follow directions properly to submit the application
  • Do not submit all parts of the application and transcripts to our office in time to meet the deadline
  • Do not meet the GPA requirements

Students are not eligible for scholarships if they are:

  • Enrolled as a day student at any university
  • Admitted to Brigham Young University, Brigham Young University–Idaho, or Brigham Young University–Hawaii, which offer financial aid to their students
  • Enrolled in the BYU Bachelor of General Studies (BGS) program, which offers financial aid to its students

Scholarships are awarded four times each year. Applications must be received (not postmarked) by the following deadlines: December 1, April 1, June 1, and August 1. Interested students may download an application from our website. Scholarship and grant recipients will be notified by mail by the end of the month in which applications are due. Notifications will also be sent to those not receiving awards. Scholarships may not be applied to previous enrollments.

Please mail completed application and materials to:

BYU Independent Study
120 Morris Center (MORC)
Provo, UT 84602-0300


High School Courses

We offer limited scholarship opportunities to students who wish to enroll in our high school courses. Please check with your high school counselor to see if scholarships are available for your school. See our High School Rewards Program page for more information.

 

What should I know before I register?

  1. You must have internet access to complete our courses.
  2. You don’t need to be admitted to Brigham Young University to take our courses.
  3. Enrollment in our courses does not constitute admission to Brigham Young University.
  4. Most of our courses are secular in nature; your religious affiliation is irrelevant to your enrollment and participation in these courses.
  5. Due to the nature of distance education, we cannot provide you with an official status as either part-time or full-time student.
  6. There is no minimum or maximum age requirement for enrollment; however, we recommend that you do not register for high school courses before the age of 12 due to their rigorous nature.
  7. Our courses are designed for the same study time as a university, high school, or middle school semester, term, or quarter.
  8. We recommend carefully considering your current workload, commitments, and other activities before registering for multiple courses.

What should I know before I select a course?

Please review the full description and pertinent information for each course you may want to take. Carefully consider the following:

Confirm That Your School Will Accept Our Courses as Transfer Credit

Always confirm with your counselor or academic advisor that our course credit will be accepted by your school. Our courses are fully accredited, making them easily transferable to most educational institutions. Your counselor or academic advisor may want to review our accreditation status to be satisfied that our courses can be accepted for credit. To meet the highest standards of accreditation, we require all exams to be administered by BYU Independent Study-approved proctors and testing centers.

Your counselor or academic advisor is welcome to review any of our courses to verify that they satisfy your school’s curriculum standards. For a complete course preview, your counselor or academic advisor can contact us by calling 1-800-259-0172, e-mailing us at edsupport@byu.edu, or by filling out a course preview request.

Accreditation Facts:

Understanding Our Course Descriptions

It is important to understand all the information in the course description before you register.
Description: The brief description will give you an idea of the course subject and the kind of assignments and exams required. Computer-graded (Speedback) assignments are graded quickly, but instructor-graded assignments may take up to two weeks to be graded.
Prerequisite: Your instructor will expect you to have already mastered the subject matter listed as a prerequisite.
Note: Some courses have specific requirements or restrictions that you should understand before you enroll and keep in mind as you complete the course.
Instructor: Our courses are taught by certified instructors who love teaching and want each student to succeed.
Credits: Our course credits are comparable to those you would earn for a university, high school, or middle school semester-length course.
Tuition: The amount of course tuition is determined by the course type and number of credit hours; however, a few courses have supplementary material fees added.
Texts: Some courses require you to purchase textbook(s). It is important that you buy the specific edition of the textbook indicated. Some courses list optional texts, which are books you will find helpful but that are not required to complete the course.

Understanding What Computer Access You Need

Our Online andTeacher-Led courses require computer and Internet access. Specific computer requirements are noted in course descriptions.

System Requirements:
Our courses work best with the following browsers, which can be downloaded free of charge. If your computer system can run the latest version of these browsers, we strongly encourage you to upgrade your browser before continuing with the course.

Different courses may require specific software packages. The most common software you may need to have installed includes:

Please check each individual course on its course description page in the online catalog to see if there are additional software requirements specific to that course.

Understanding What Skills Are Required

You must be able to use the computer keyboard and mouse for basic navigation and to interact with the quizzes and media in an online course. Basic familiarity with browsers, e-mail, and word processing programs may be required to successfully complete our online courses. Internet access is also required.

Some online courses may require a variety of additional skills. Some instructors require you to make and submit audio or video files. Some courses require you to take an image of a project and submit it to be graded. Many courses require you to understand how to create and upload a document such as a .doc or an .rtf file. Therefore, basic understanding of computer programs such as spreadsheets, presentation programs, audio or video creation or editing software, image editing software, and so forth, is also very helpful. Not all courses will require knowledge of all these types of programs. If you are concerned about the technical demands for a particular course, please review the syllabus for that course to determine what is required.

How do I register for a course?

You may register for a course anytime during the year. Registration is available by the following methods:

Online

By mail

In person

By phone

You will need to provide the following information when you register for a course:

Payment

You may pay for a course using the following methods:

* Please include post office box and street addresses, apartment numbers; complete APO address and postal code if you live on a military base; and foreign postal code if you live outside the United States. **By supplying your school’s name and/or ACT code, you are giving us permission (under FERPA) to inform your school of your course activity and grades, and to send it a course completion notice

What should I know before I begin my course?

 

Know Course Policies

Every educational institution has specific policies and procedures to ensure an optimal learning experience for students. We strongly recommend that you understand all our course policies before you begin your course. Our policies and procedures are outlined on our website on the Course Policies page.

Read Course Syllabus

Each course instructor has specific requirements to ensure an optimal learning experience for students. These requirements are included in the course syllabus online or your printed course packet if you are enrolled in a Paper/Online course.

Understand How Your Course Works

Each course is divided into multiple lessons with clearly defined objectives. Many of our courses are designed with a variety of multimedia learning activities. Lessons may include reading, watching videos, playing games, experiencing simulations and interactive labs, enjoying animations, browsing designated websites, writing assignments, and completing multiple-choice and true/false quizzes. Most lessons conclude with an instructor-graded or Speedback (computer-graded) assignment. Courses may have midcourse and/or final exams that must be administered by a BYU Independent Study-approved proctor or testing center.
Each course description includes the number of lessons, assignments, and exams required.

Purchase Any Textbooks If Needed

Some courses require you to purchase a textbook. If your course requires a textbook, it is clearly identified in multiple places:

Textbook prices in the course descriptions are suggested retail prices only.

Can I withdraw from a course and get a refund?

If for any reason you are dissatisfied or no longer need your course, you can withdraw at any time as long as you have not completed the course or requested the final exam.

High School and Middle School Courses

0–3 Days after registration
  • Tuition refund
  • No processing fee
4–60 days after registration
  • Tuition refund
  • $20 per course processing fee
61–180 days after registration
  • No refund
  • Credit can be applied towards a new enrollment prior to 180 days from original enrollment date.
  • $20 per course processing fee
181+ days after registration
  • No refund
  • No credit
  • No fee

 

University Courses

0–3 Days after registration
  • Tuition refund
  • No processing fee
4–60 days after registration
  • Tuition refund
  • $20 per credit hour processing fee
61–180 days after registration
  • No refund
  • Credit can be applied towards a new enrollment prior to 180 days from original enrollment date.
  • $20 per credit hour processing fee
181+ days after registration
  • No refund
  • No credit
  • No fee

Refund timeline

Tuition paid by cash, check, or money order will be refunded by check within four to six weeks after we receive and process the withdrawal request. Tuition paid by credit card will be credited to your account within five to seven business days after we receive and process the withdrawal request.
We cannot reinstate your coursework once you have withdrawn from a course.

Course Information

How much time do I have to complete my course?

Most courses allow you up to one year to complete them.
Exceptions:

Our courses are comparable to a university, high school, or middle school semester-length course. They are aligned with the Carnegie Unit system. Most of the high school courses are ½ or 0.5 of a Carnegie Unit, which represents one-half (usually one semester) of a school year’s study in a particular subject. We encourage you to plan to complete your course in a realistic amount of time to get the maximum benefit without rushing through the material.
Once you have completed your coursework and exams, it may take up to three weeks before you receive a notice of course completion (due to mail and grading times).

Will My Course Appear On My Transcript If It Expires?

If you are enrolled in a university course and have not requested the final exam by the time your course expires, no indication will be made on your transcript. If you are enrolled in a high school or middle school course and the course expires without completion, the course will appear on your transcript as an expired course.

Course Extensions

One three-month course extension may be available for a $20 fee. This option is not available for all courses. If this restriction applies to your course, it will be noted in the course syllabus. No second extensions are available.

University Courses

All university course grades are posted on a Brigham Young University transcript. If you need your course grade to appear within a particular semester or term (to meet a financial aid or graduation deadline), we must receive all of your completed coursework and exams (including retakes) by the following deadlines:

BYU Semester/Term

Independent Study Deadline

Fall 2013

November 26, 2013

Winter 2014

April 4, 2014

Spring 2014

May 30, 2014

Summer 2014

July 25, 2014


There are no exceptions to these deadlines.

Where can I buy my textbooks?

We do not handle the sale or shipping of textbooks. You will need to order them through the BYU Bookstore or any other bookstore you choose.
The BYU Bookstore provides textbooks quickly and at competitive prices. For current pricing, exact shipping costs, and other shipping options, please contact the BYU Bookstore.

BYU BOOKSTORE BUYBACK POLICY

Ordering books

BYU Bookstore hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. mountain time.
Books may be ordered from the BYU Bookstore in several ways.

Online: www.byubookstore.com
E-mail: bkst_ind@byu.edu
Phone: 1-888-454-6884
Fax: 1-801-422-0070
Mail: BYU Bookstore
Textbook Department
Brigham Young University
Provo, UT 84602
In person: BYU Bookstore
Wilkinson Student Center
Brigham Young University Campus
Provo, Utah

If ordering books through the mail, checks should be made payable to BYU Bookstore. Include your name, address (preferably a street address), phone number, e-mail address, and course(s). If you do not wish to purchase all required textbooks for a certain course, you must indicate which ones specifically you would like to purchase.

How do I submit my assignment?

Computer-graded assignments (Speedback)

Computer graded assignments require you to answer online a series of lesson questions, which are instantly graded. You will see feedback that identifies your correct answers and incorrect answers. For any incorrect answers, you may be given suggestions on where to look to find the correct answers in the course materials.

Instructor-graded assignments

Your instructor will grade assignments not suitable for computer grading, such as essays, portfolio assignments, and recorded oral assignments. Some instructors will not accept more than three instructor-graded assignments within one week. Your course syllabus will indicate such restrictions. It may take up to two weeks for the instructor to grade your assignment.

Most of your instructor-graded assignments can be submitted online through your course. You should always refer to your course syllabus and lesson requirements for specific instructions. You can confirm through your course gradebook that we have received and graded a submitted assignment.

If asked to mail your assignment, you must include the assignment cover sheet provided in your introductory course materials. Make sure the cover sheet includes your name, BYU Net ID, course name, lesson number, and the number of pages, and is securely attached.

Always make copies or take photos of your assignments before mailing them! If any assignments are lost or damaged in the mail, you will need to resubmit them before you can receive a grade. We are not responsible for items lost or damaged in the mail.

Resubmissions

Some courses will allow you to revise and resubmit an assignment one time. Because not all courses or assignments offer a resubmission option, please refer to your course syllabus to learn if your assignment qualifies.


Academic Honor Code

As with all educational programs sponsored by Brigham Young University, a high sense of personal honor and integrity is expected in the completion of BYU Independent Study courses. The assignments are intended to prepare you for the examinations and should be your own work. If evidence of cheating on assignments is established, or if submitted work is found to be profane or unduly disrespectful of others, appropriate disciplinary action will be taken, which may include the following: rescinding the grade, failing the course, prohibiting re-enrollment in the course, and prohibiting participation in any BYU Independent Study courses.

Is this plagiarism or cheating?

Is this plagiarism?

We check all writing assignments for plagiarism.
YES     I copied something written by someone else, but I changed some of the words.
YES     Someone else wrote the rough draft for me, but then I put it in my own words.
YES     I was just summarizing someone else’s work, so I didn’t cite that work.
NO     I used someone else’s idea but clearly cited the source in my paper.
NO     I copied something written by someone else, but I put it in quotation marks and cited the source.

Is this cheating?

We enforce our academic honor code.
YES     I got help on the assignment that I wouldn’t want the instructor to know about.
YES     I turned in a paper written by a friend or relative, but my parents said it was okay.
YES     I worked on the assignment with someone else who is taking the same course, so that’s why our paper looked the same.
YES     My tutor was more involved than I was in completing the assignment.
NO     My parent or tutor edited my paper, and I made those corrections before I submitted it.
NO     I brainstormed ideas with others before I chose my topic.
NO     I used the course discussion board to talk about the course subjects, but never the exam or Speedback questions.

Academic Honor Code

As with all educational programs sponsored by Brigham Young University, a high sense of personal honor and integrity is expected in the completion of BYU Independent Study courses. The assignments are intended to prepare you for the examinations and should be your own work. If evidence of academic dishonesty on assignments is established, or if submitted work is found to be profane or unduly disrespectful of others, appropriate disciplinary action will be taken, which may include the following: rescinding the grade, failing the course, prohibiting re-enrollment in the course, and prohibiting participation in any BYU Independent Study courses.

What if I disagree with my instructor?

Grievance Policy

There may be occasions when a student believes his/her academic work or conduct has been unfairly or inadequately evaluated by an instructor. Usually such differences of opinion can be amicably resolved informally between the student and teacher. If not, the following procedures are intended to encourage satisfactory resolution of academic grievances with a minimum of formal procedure.

The student must initiate the grievance no later than three months (90 days) from the day the final grade is posted for the course in which the alleged unfair or inadequate evaluation occurred.

University Courses:

If the course is a university course, please follow the university process published in the Brigham Young University Undergraduate Catalog.

Please e-mail a copy of the written grievance to BYU Independent Study at IS_Petitions@byu.edu

High school and middle school Courses:

If the course is a high school course, please follow the instructions found in the Course Policies page under "Academic Grievance Policy."

Support

What help is available?

Customer Support

We have a friendly, well-trained staff available to answer any questions regarding our policies and procedures. You may call or visit our office and testing center Monday through Friday, 8:00 a.m. to 6:00 p.m. mountain time.

E-Mail: indstudy@byu.edu
Phone: 1-800-914-8931 (toll free)
801-422-2868 (local)
In Person: BYU Independent Study
120 Morris Center (MORC)
Provo, UT 84602-0300
Live chat: Go to the home page, click on "Contact Us," find the "Customer Support" icon, and click to chat with a customer support representative during business hours.

Instructors

E-mail: indstudy@byu.edu
  (instructor’s name in the subject line)

Your course instructor is available through e-mail at indstudy@byu.edu. Please include your instructor’s name in the subject line. You will also find quick-links within your course to use in sending requests to your instructor. Some courses provide additional options for interacting with your instructor.

Technical Support

Our technical support team is available Monday through Friday, 8:00 a.m. to 6:00 p.m. mountain time, to assist with any problems with downloads, error messages, audio files, supplementary CDs, etc. The team can be contacted by:

E-Mail: istech@byu.edu
Phone: 1-877-897-8085 (toll free)
801-422-8524 (local)
Live chat: Go to the home page, click on "Contact Us," then click to chat with a technician during business hours.

Student Accommodations

We are committed to providing a learning atmosphere that reasonably accommodates persons with disabilities who are otherwise qualified. If you enrolled in a course and have a disability, please contact our office to discuss both program requirements and available assistance. More information is available on our accessibility page.

Do you offer free tutoring services to students?

BYU Independent Study’s tutoring program is free to all our students. Tutoring is available for most courses. Take advantage of this service and receive one-on-one assistance to help you through your course.

Tutoring is available by appointment on a first-come, first-serve basis.

To schedule an appointment, visit our tutoring page and click "Schedule" next to the subject you would like assistance with.

Phone: 1-800-914-8931
In person: BYU Independent Study
120 Morris Center (MORC)
Provo, UT 84602-0300

High School & Middle School Course Tutors Available

Subject

E-mail

English, Literature, Reading, Spelling, and Writing

isengltutor@byu.edu

History, Geography, Government, and Social Studies

ishisttutor@byu.edu

Algebra, Business Math, Calculus, Geometry, Math, and Trigonometry

ismathtutor@byu.edu

Biology, Chemistry, Physics, Earth and Environmental Sciences, and Physical Science

isbioltutor@byu.edu

Spanish

isspantutor@byu.edu

Business, Economics, and Computer Technology

isbusntutor@byu.edu

University Course Tutors Available:

Subject

E-mail

English, Management Communications

isengltutor@byu.edu

History, Geography, and Government

ishisttutor@byu.edu

Philosophy

isphiltutor@byu.edu

Science

isbioltutor@byu.edu

Statistics

isstattutor@byu.edu

Mathematics students may use BYU’s Math Lab.

https://math.byu.edu/home/mathlab

Exams

What should I know before I request my exam?

University Courses

You must take university course exams at an approved testing center, which can be found at most local colleges or universities. Be aware that some testing centers may charge a fee for their services or require an appointment. Please contact us if you are having difficulty locating a testing center. Find a testing center close to you with our testing center locator.

High School and Middle School Courses

You must take high school or middle school exams under the supervision of a BYU Independent Study-approved proctor. Please contact us at 1-800-914-8931 if you are having difficulty finding a proctor at your school.

Exam Academic Honor Code

As with all educational programs sponsored by Brigham Young University, a high sense of personal honor and integrity is expected in the completion of BYU Independent Study courses. If you are found cheating on exams, you may be subject to appropriate disciplinary action, which may include the following: rescinding the grade, failing the course, prohibiting re-enrollment in the course, and prohibiting participation in any BYU Independent Study courses.

How do I request my exam?

Final exams will be sent to your BYU Independent Study-approved proctor or testing center only after the following criteria are met:

After you have found an approved proctor or testing center and have read the course syllabus, you may request your exam by calling our office at 1-800-914-8931 (toll free) or 801-422-2868 (local).
You may also request your exam through your course by clicking on "Preparing for the Final Exam" or "Final Exam Information."

Important Things to Know

How do I take my exam?

Your courses may have midcourse exams, final exams, or both.
Final exams will be sent to your BYU Independent Study-approved proctor or testing center only after the following criteria are met:

IMPORTANT THINGS TO KNOW

Who can proctor my exam?

High School and Middle School Courses

All high school and middle school exams must be proctored by individuals who have been approved by BYU Independent Study to supervise the examination process to ensure the integrity of our online program. We encourage you to find a proctor within your own high school or middle school.
The following individuals are eligible to serve as proctors for high school or middle school exams:

Note: Middle school educators are only eligible to proctor for middle school students.
The following individuals are not eligible to serve as proctors for high school or middle school exams:

DISCLAIMER: BYU Independent Study reserves the right to deny enrollment to anyone; it also reserves the right to deny any proctor approval to supervise exams.

Where do I find a testing center?

University Courses

Find a Testing Center in Your Area
If you are taking a university course, you can find a testing center in your area by using our testing center locator. Be aware that this search will only provide a list of eligible testing centers and will not display high school proctors. Remember that some testing centers may charge a fee for their services. Please contact us if you are having difficulty locating a testing center.

PROVO, UTAH AREA

Brigham Young University dress and grooming standards are strictly enforced at all BYU locations. For more information about the dress and grooming standards, visit www.byu.edu, Click on "About," "Honor Code," and "Honor Code Statement."

BYU Independent Study Office (120 Morris Center [MORC], Brigham Young University campus, Provo, Utah)

Office hours for testing: Monday-Friday, 8:00 a.m.-6:00 p.m. mountain time; exams will not be given out after 5:00 p.m. and will be collected at 5:50 p.m.

BYU Testing Center (located in the Heber J. Grant Building on the Brigham Young University campus, Provo, Utah)

SALT LAKE CITY, UTAH AREA

BYU Salt Lake Center (3 Triad Center, Suite 300, 345 W. North Temple Street, Salt Lake City, Utah)

 

How are my exams delivered?

Shipping exams

We ship all exams to locations within the United States through Standard United States mail to your designated BYU Independent Study-approved proctor or testing center. Exams can take up to 7–10 business days to arrive.

Rush Delivery

You may request and pay for a $20 upgrade to Express Mail to locations within the United States. We can Express Mail your exam and provide you with a prepaid Express Mail return envelope for a total fee of $30. International mail is always sent using DHL services and cannot be sent with a prepaid Express Mail envelope. There is a $20 fee for all international mail.

Shipping schedules

To maximize your Express Mail service fee, please see the shipping request deadlines and arrival dates below.


Date and time requested

Arrival day

Monday–Thursday before noon

Next business day

Thursday after noon

Monday

Friday before noon

Monday

Friday after noon

Tuesday

 

Can I Retake My Exam?

Most courses will allow you to retake an exam once for a $15 fee. Because not all courses offer an exam retake option, please refer to your course syllabus to make sure that your course allows exam retakes.

Retakes must be requested within 30 days of the original exam grade posting, and taken and returned within 30 days of the retake exam request.

To pass the course, you must pass the final exam and achieve an overall passing grade for course assignments. Each course syllabus specifies the minimum grade requirements to receive a passing grade.

Grades/Transcripts

When can I see my grades?

Your grades for submitted assignments, self-check quizzes, and exams can be viewed whenever you are logged into your course, through the "Assignments and Exams or Gradebook" feature.

Computer-graded (Speedback) assignments and Self-Check Quizzes

Your grade will appear instantly.

Instructor-graded Assignments

Your grade will be posted within two weeks after it is received in the BYU Independent Study office.

Computer-graded (Speedback) Exams

Your grade will be posted within 24 hours after it is received in the BYU Independent Study office

Instructor-graded Exams

Your grade will be posted within two weeks after it is received in the BYU Independent Study office.

Final Course Grade

The course grade will be posted as soon as grades are posted for all assignments and the final exam has been graded. You will receive a notice of course completion in the mail that lists your final exam grade and your final course grade. It will arrive in the mail two to three weeks after your final exam has been graded. If you provided your high school’s name and/or ACT code when you registered, a notice of course completion will be mailed to your school. It will arrive in the mail two to three weeks after your final exam has been graded.

Keep in mind that regardless of your performance on assignments, you cannot pass a course without passing the final exam.

You must successfully complete the entire course to receive credit, even if the course is worth more credit than you need.

If you are a Brigham Young University student, your final course grades automatically transfer to AIM

What if I need an official transcript?

To order any transcript

Due to the Family Educational Rights and Privacy Act (FERPA), you may not order transcripts by telephone or e-mail. We are required by FERPA to have a signed and dated written release from you before issuing transcripts.

Transcript Fees

If you would like a copy of your official transcript, you will need to pay the following fees for each transcript. All transcript fees include the cost of the transcript and delivery charges.

 

High School and Middle School Courses

University Courses

Hard copy sent through Standard US Mail

$5

$6

Hard copy sent through Express Mail

$20

$20

Hard copy sent through International Mail

$24 (shipped through DHL or USPS International Express)

$24 (shipped through International Priority)

Electronic copy (PDF)

Not available

$5

Faxed copy

$10 (not available for international students)

Not available

SUBMITTING UNIVERSITY COURSE TRANSCRIPT REQUEST

If you have completed a university course, you may request a transcript from the BYU Records Office by filling out the university course transcript request form found online and submitting it in one of the following ways:

Fax: 801-422-0613
(include release form and payment information)
Mail or In Person: BYU Records Office
B-150 ASB
Provo, UT 84602
If you submit the university transcript request form in person, please bring a government-issued photo ID.

SUBMITTING HIGH SCHOOL COURSE TRANSCRIPT REQUEST

If you have completed a high school course, you may request a transcript from our office by filling out the high school course transcript form found online and submitting it in one of the following ways:

Fax: 801-422-8501
MAIL or In Person: BYU Independent Study
120 Morris Center (MORC)
Provo, UT 84602

Who has access to my academic records?

By an act of Congress, the Family Educational Rights and Privacy Act (FERPA) protects the privacy of your educational record. The nature of independent study normally requires the dissemination of information by telephone, letter, fax, e-mail, or some other distance communication method. Therefore, to be in compliance with FERPA, we will need to verify the identity of the caller before releasing any personally identifiable or educational information.

If you are 18 or older and are enrolled in our high school courses/programs, or (regardless of age) are enrolled in our university courses, your academic records cannot be released to anyone but you. Parents, spouses, siblings and friends do not have access to your educational records unless you provide a signed release (a FERPA permission form). However, if a parent can provide proof that you were claimed as a dependent in the previous income tax year, the parent may have access to your educational records. Proof of dependency must be provided each time a parent requests access to the records. A printable FERPA permission form is available by typing "FERPA Form" in the Quick Search window at the top of the page.

Diplomas/Degrees

Can I earn a high school diploma through BYU Independent Study?

If you are 19 years of age or older, you may apply to our Adult High School Diploma Program to earn your high school diploma; the Provo (Utah) School District issues the diploma. We do not offer diplomas, nor do we affiliate with or approve of any organizations claiming to offer diplomas on our behalf. For more information, type "Adult Diploma Program" in the Quick Search window at the top of the page.

If you are between 14 and 18 years old, you may apply to our Standard or our Advanced High School Program and receive an official transcript through us. For more information, type "Standard Program" or "Advanced Program" in the Quick Search window at the top of the page.

Can I earn a degree through BYU Independent study?

Current Daytime Brigham Young University Students

If you are a Brigham Young University day student, you can earn up to 36 semester hours toward your bachelor's degree through BYU Independent Study. Check with your academic advisor to be sure that a course will fulfill your graduation requirements and that your major does not have different requirements.

Former Brigham Young University Students

If you are a former Brigham Young University student who has completed 30 credit hours (exam credit excluded) as an admitted day student on the Brigham Young University Campus in Provo, Utah, and have been away for at least two years, you may complete your degree through the Bachelor of General Studies Department, earning a Bachelor of General Studies (BGS) degree with an emphasis in any one of seven areas of study:

The BGS degree is designed to help you utilize as much of your previously earned credit as possible. It has the same general education, religious education, and campus residency requirements as those for on-campus students. Up to 90 of the required 120 credit hours may be earned through us.

For more information on how to finish at home what you started at BYU:

Online: bgs.byu.edu
Phone: 801-422-4351 (local)
1-888-298-3137 (toll free)
Mail: Bachelor of General Studies
315 Harman Continuing Education Building (HCEB)
Provo, UT 84602-1515